Information

Ditsy Pet Ltd - Registered address Unit 19 Chaucer Court Workshops, Chaucer Street, Nottingham, NG1 5LP. VAT GB184046017, UK registered company 9679663

Applying for a trade account & ordering online

To order online with us you will first need to register with us. We require company details such as the registered business address, email, and other information about your company. Unfortunately we are unable to offer trade accounts to Ebay & Amazon traders, nor do we offer a drop shipping service. Upon completing the registration form we aim to approve or reject your application within 48hrs. Please note that you won't have access to our prices & availibility until you have been approved.

We have a low minimum order of value of £50 (excl. VAT & Postage) All prices shown exclude VAT. 

Payment

Full payment is required when your order is placed we accept all major credit/debit cards & Paypal.

Dispatch

Wholesale orders are handmade to order in our UK workshop and will normally be dispatched within 7-14 days. Wherever possible we try to dispatch as soon as possible, however large orders & orders received during peak trading periods may take a little longer. 

UK Delivery

We use the Royal Mail and other reputable couriers to deliver our wholesale parcels. Postage on orders under £200 excl VAT is charged at £5.95. Orders over £200 excl. VAT have free shipping.

European & Worldwide Delivery

Please contact us for information on our shipping rates.

Returns/Exchanges

Unfortunately we are unable to offer our goods on a sale or return basis. If you find an item received is damaged or faulty please contact us with 7 days of receipt of the order. Faulty items must be returned to us before any replacements will be sent.